Get in touch with us

Have questions, need help, or want to discover more about Raad? We’re here to support you every step of the way.

Support

help@raaderp.com

Need help? Our team’s here 24/7 to assist you.

Sales

sales@raaderp.com +971 56 102 1565

Interested in Raad ERP for your team? Let’s talk pricing and solutions.

Frequently asked questions

Find quick answers to common questions about Raad ERP.

How long does it take to set up Raad ERP?

Most businesses are up and running within 30 minutes to a few hours, depending on how much existing data you need to import. Our team guides you through setup and can help import your products, customers, and opening balances.

Can you help me move from my current system?

Yes. We help you migrate data from spreadsheets, other ERP systems, or desktop accounting software. Just share your files with our onboarding team and we'll handle the import.

Do I need to install anything?

No. Raad ERP runs entirely in your browser and on our mobile apps. There's nothing to install, no servers to manage, and no IT setup required.

Is there a free trial?

Yes, you can try Raad ERP free for 14 days with full access to all features. No credit card required to start.

Is the system available in Arabic?

Yes. Raad ERP fully supports Arabic with right to left interface, Arabic invoices, and Arabic reports. You can switch between Arabic and English anytime.

Is Raad ERP ZATCA compliant?

Yes. Raad ERP is fully compliant with ZATCA Phase 1 and Phase 2 e invoicing requirements for businesses operating in Saudi Arabia. Invoices include QR codes, tax registration numbers, and all required fields.

Where is my data stored?

Your data is stored securely on cloud servers with encryption and regular backups. You own your data and can export it anytime.

Does it handle manufacturing?

Yes. Raad includes manufacturing features: bill of materials, production orders, raw material tracking, and finished goods costing.

Do you support contracting companies?

Yes. Raad CMS is Raad ERP rebuilt for contracting companies. You get everything in Raad ERP plus projects, sites, BOQ, progress invoicing, advance payments, and daily site reports. Message us on WhatsApp and we'll set you up on the right one.

How do I get help if I'm stuck?

You can reach us anytime on WhatsApp and phone. Most questions are answered within a few hours.

Do you offer training?

Yes. Every new customer gets onboarding support including system setup, data import, and team training, included in your subscription.