Privacy Policy

RAAD ERP (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and ERP services (collectively, the “Services”). By accessing or using RAAD ERP, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

a. Personal & Business Information

Company name, branch details
Contact person name
Email address and phone number
Login credentials
Business identifiers (CR No., VAT No., where applicable)

b. Financial & Transaction Data

Invoices, payments, receipts
Customer and supplier records
Ledger and accounting data
Tax related information entered by the user

c. Technical Information

Device type, operating system
IP address and browser information
App usage data and logs

3. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your data, including:

Secure servers and encrypted connections
Restricted access to sensitive data
Regular system monitoring and updates

While we take strong measures to protect your information, no system is completely secure. Users are responsible for safeguarding their login credentials.

4. Data Sharing & Disclosure

RAAD ERP does not sell or rent your personal or business data.

We may share information only:

When required by law or government authorities
With trusted service providers for hosting, analytics, or support (under strict confidentiality)
To protect our legal rights or prevent fraud and misuse

5. User Responsibilities

As a user of RAAD ERP, you are responsible for:

We may share information only:

The accuracy of data entered into the system
Compliance with local tax, accounting, and regulatory laws
Managing access permissions for your staff and branches

6. Data Retention

We retain your data for as long as your account is active or as required to:

Provide our services
Meet legal, tax, and regulatory obligations

You may request account deactivation or data deletion, subject to applicable laws.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website performance
Enhance security

You can manage cookie preferences through your browser settings.

8. Third Party Services

RAAD ERP may integrate with third party services (such as payment gateways or messaging services). We are not responsible for the privacy practices of these third parties, and we recommend reviewing their privacy policies separately.

9. User Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data
Withdraw consent where applicable

Requests can be submitted using the contact details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of RAAD ERP after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

RAAD ERP

Email: support@raaderp.com

Website: www.raaderp.com